Databases: Data Management, Modeling, SQL Tuning, Performance and Support, Oracle, SQL Server, PostgreSQL, DB2, Access, DBase III Plus Operating System;
Adobe Campaign Classic (ACC): Campaigns Settings, Creating Workflow, Targeting, Schemas, Forms, Message Center, Administration, API/SOAPUI, Complex Templates with Javascript and Personalization Blocks / A&B Test / Delivery Management / Reports / Scheduling / Channels email, SMS and Push. Analysis of the results: standard reports to track and measure campaign execution, effectiveness and customized reports (ex. Hot clicks, Tracking indicators, Broadcast statistics, Custom Reports,...);
✔️ EU Citizenship, Solid technical foundation. I'm very loyal to those who are close to me. I appreciate teamwork and other activities that contribute to my professional development. Experience with different roles and industries across Brazil, Portugal and Spain;
✔️ Interpersonal Skills: Teamwork, Team Building, Organization, Likes Challenges, Opportunities developed skills, Grow in the company, Quick learning new technologies, Sharing success and failures, Seek ideal solutions, Root cause, keep informed every activity, Emotional Intelligence, Work under pressure;
University
Institution: Institute INFNET - School of Information Technology Course: Post Graduate in Database Management
Institution: Faculdades Reunidas Professor Nuno Lisboa Course: Bachelor of Computer Sciences
Professional training
Renault Techonocentre - Paris 📚 TR: CRM & MYR COMMITEE - 📧 Digital Communication and Media/Multimedia/Adobe Campaign
Accenture - Arthur Andersen - Andersen Consulting Campus in St Charles-Illinois-USA PDP – CLIENT ENGAGEMENT READINESS
Fluminense Federal University - Universidade Federal Fluminense (UFF) Project Management Practice - PMBOK
AmDocs/Comverse/Billing Solutions (Rio de Janeiro - Brasil) Professional specialization - - Expert Kenan Billing System (Products & Promotions, Usage Management, Development products Basic & Advanced)