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GroupTweet Features & functionality Privacy & security: Burden of Twitter Folksonomies Build trust Burst of information Resources & trends Interest groups Tacit knowledge MY daily actions Personal d name = private message MY thoughts d CUASLIS TweetDeck Marketing & Interaction: Zappos on Twitter Twitter: What are you doing now? (<=140 characters, please) Star = Favorites Twitter 3rd-party tools GovLoop: Why Do You Twitter? @name = public message #SLA2008 Additional resources Bridge KM results through micro-interactions #hashtags Professional Daily ramblings Community engagement MY thoughts Friends Family Building Community on Twitter Twitter Search Search MY reactions Firefox TwitterFox Tweet Search: Google 90%, Twitter 10% #LOTF09 Ideas & information Shared visions Analytics Micro-reactions Experts Associations Micro-interactions RT message Storytelling Commerce: Coffee Shop Twitter to Go Directories ReTweets #SLAKM Twitterings Form connections