Communication Process - Mind Map

Communication Process

LASSWELL'S MODEL

Developed in 1940 by HAROLD LASSWELL

Reduce communication gaps

Between civil society and government

COMMUNICATION ANALYSIS LEVELS

It allowed to understand the communicative process

Unilateral communication

Global events

It is composed by:

Connectivity and society

Recent events

Consolidated mass communication

Purposses

Inform

Interpret

Impact

It impacted different disciplines such as:
1. Political Science
2. Philosophy
3. Economics

CASTELLS' MODEL

The network society

Conectivity

Mass self-communication

Mass communication

Self-generated message

Media Autonomy

Dimensions of autonomy

Individual

Corporate

Professional

Communicative

Socio-political

Physical

COMMUNICATION BARRIERS

Semantic barriers

From the speaker

From the listener

Psychological barriers

Emotional states

Prejudices also play a causal role

Physiological barriers

States that alter communication:

Drunk

Deranged

Confused

Physical barriers

Information overload

Loss of information

Lack of planning

Semantic distortions

Impersonal communication

Administrative barriers

HOW TO DETECT THEM?

Tone of voice

Non-verbal language

The way of expressing oneself

HOW TO OVERCOME THEM?

Clarify

Ask

Empathize

Active listening

Verify

Etc.

Communication Ability

Benefits

Helps to resolve differences

Helps to promote confidence

Impact of this abiliity

In personal relationships

Career success

In our self-esteem

Basic communicative abilities

Active listening
Empathy
Emotional validation

Verbal language
Non-verbal language

Read and write

Respect
Persuasion
Credibility

Control analysis (who?)

Content analysis (what)

Analysis of the medium (how?)

Audience analysis (who?)

Effects analysis (what for?)

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