Digital Utility Roadmap V1

SecurityPrivacyProcess Audit and mappingMore Customer?Strategic objectives ( the Where)Information management: life cycle, retention and disposal- assignment with PROVDevelopment of Tender documentation:open ended questions for procurement. e.g. what functionality does the solution offer in terms of battery management.What functionality does the solution offer in terms of remote bulk and individual configuration change. Describe about intelligence embedded to identify and automatically adjust behaviour dependant on conditions. e.g. adjust transmission frequency at edge of coverage.

Phase 1 - Define and Establish

Define Strategic Objectives - the 'Where'

Digital Utility Vs Digital Metering Phased Rollout

Define Scope of program

Scope to engage consultant

High Level Roadmap

Governance Structure

PCB ToR

PD's for required resources

Risk?

Phase 2 - Engagement and Guiding Principles

Raise Profile of Program

Change Management plan

Identify all parts of the business impaceted by DM

Engage and bring on the journey

Discover/ Refine/ Create Key Business Guiding Principles

e.g. Data Flow

e.g. Asset Framework

e.g. Cloud vs On Prem

e.g. SaaS vs in house capabilities

e.g. Opex vs Capex preferences

Own vs Managed Service

Customer Journey Mapping

Customer Persona Developement

Main topic

The guts - Process identification Mapping and Change

Metering and Connections

Asset

Finance

SCADA

Customer Experience

Call Centre

Compliance

Information Management - EDRMS

Life Cycle management - PROV

HSEQ

the Bridge

Meter Recycling

Pricing Submission implications

Planning Implications

Green and Brownfiled developements

Create ' Best Practice' Design and building practices guide to maximize success for digital metering

The Guts - System identification and requirements

Gentrak

Focus

CRM?

MDMD??

SCADA

GIS

HSEQ - the Bridge

EDRMS

Operations of the Future - including SLA's

Customer

Business

Vendors

Contractors

PoC

Business Case

OT/ IT REQUIREMENTS

Meter Spec

Communications Spec

Installation Spec

IT Systems spec

Subtopic

Customer REQUIREMENTS

CRM?

Future Business Operations Model

Other Business REQUIREMENTS

Future Business Operations Model

Land on Guiding Principles

Build communications network or leverage existing

Own network or Managed Service

Proprietary protocols/ systems vs open

Mechanical vs Static metrology

2 - way comms

FOTA

Battery

Battery Life?

Battery management (who/ how)

Device Management (Who/ How)

Procurement

Develop Tender Documents

Open ended Questions re solution capability

Define all business REQUIREMENTS

Define Technical Specifications

IT Architecture

Planning/ Engagement

Separate Change management plan?

Business groups must feed requirements into IT

Staggered Roll out of IT Systems and capabiliies

Stage 1

Stage 2

Stage 3

Phased Rollout

Align with IT System Road map