Customer journey map
AWARENESS
CONSIDERATION
PURCHASE
RETENTION
ADVOCACY
Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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Touchpoint
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1
2
3
Todo
100
%
200%
150%
100%
75%
50%
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