Oral Communication - Mind Map

Oral Communication

It is established between two or more people, has speech as a means of transmission and a language as a code

Speech act

Speech Act

Simple act of speaking a human being

Ilocutory Act

Speaker intersection

Perlocutory Act

Effects and consequences of illocutionary acts

Direct act

The locutory and illocutionary aspect coincide

Indirect Act

The locutionary and illocutionary aspects do not coincide

Grice Principles of Cooperation

To have good communication:

Quality

Quantity

Relevance

Way

Written communication

It is not subject to space or time and may never know of this communication. The interaction between the sender and the receiver is not immediate and may not even occur

Characteristics of written communication

It is not simultaneous. The message is not received as it occurs as it happens in a conversation in which while the sender speaks, the receiver listens

Stay in time. Unlike the oral message, the writing manages to perpetuate itself. Words are not "carried away by the wind"

You must respect rules. The message must adapt to grammar or spelling rules so that the content makes sense and is effective.

Examples of written communication

Brochures or flyers

Letters

E-mails

books

Diction

Diction is the way of using words to form sentences, either orally or in writing.

Difference between Oral and Written Communication

Oral communication The message is captured through the ear.



There is interaction between the sender and the receiver.



Commonly, the content of the message refers to general topics.



It is momentary, it lasts only the instant it is broadcast.



It is spontaneous and immediate and cannot be erased.



The language is informal.



It is created from the context and the situation in which the communicative act takes place.



Presence of non-verbal resources: intensity of the voice, rhythm, tone.



Use of imprecise vocabulary.



It is redundant, that is, the message can be repetitive and superfluous.



The words used are repeated continuously (lexicon).



The information is not well structured and lax.



Use of simple and short sentences.



The order of the elements of the sentence varies.



There are omissions of words and phrases

unfinished.



There is use of interjections, idioms, fillers, etc.



It carries dialect marks (geographical, social).



Delivers emotional information from the issuer.

Written communication The message is captured by sight.

There is no feedback from the recipient of the message.



In general, the content of the message refers to specific topics.





It is durable, it is kept in one format (book, magazine, etc.).



It can be corrected as many times as necessary.



The language is formal.



It is created independent of the context.



Presence of verbal resources: typography, titles and subtitles, punctuation marks, organization of paragraphs.



Use of specific vocabulary.



It is not redundant, the information is delivered only once.



There is no obvious lexical repetition.



The information is well structured and has a logical order.





Use of more complex and long sentences.





The order of the sentences is more rigid.



There are no omissions. The phrases are



complete.



Reluctance to use idioms, interjections, fillers



Neutralize dialect marks.



Provides referential information from the issuer.

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