Help And Support

Premium Licensing

Purchasing Desktop Premium license

If you want to purchase a Desktop Premium license, you will need to provide a valid email address (1) where we can send you your licensing information (2).

Activating Desktop Premium license

Copy the licensing information, go to License Info (1), paste it in the panel (2) and click on 'Validate', then on 'OK'.

'Support Expiry' shows you the availability of your updates and support, 1 year from the day of the purchase. (3)

Upgrading and renewing Updates and Support

Either from the pricing page or from the License Info panel, you can always decide to Upgrade (1) and renew your updates and support services.

At any given point you can add new licensing information (2).

Activating subscription-based license

If you purchased any of the business (Premium, Professional, Team) or educational (Edu Basic, Teacher, School) online subscriptions, go to License Info, then to 'Activate with your online subscription' (1).

Add your email and password and click on 'Login' (2).

Your Desktop license will be automatically updated and you'll be able to see its expiry date (3) - it is available as long as the online subscription is.

Switching between subscription-based and Desktop Premium license

If you are already using a Desktop Premium license and you want to connect to your online subscription, you will be notified that you are switching to a subscription-based license (1) - you will no longer have access to your local license.

If you proceed, your license will be updated (2) - it will be available as long as the online subscription is (3).

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