Italian Business Etiquette

Do dress formally

Men are to wear dark colour suits while woman should be wearing modest suits, either pantsuits or skirt suits

Do be patient & flexible

Punctuality is not of great importance to Italians & small delays in meetings should not be interpreted as a sign of lack of respect → meetings tend to begin & end later than planned

Do schedule appointments 2-3 weeks in advance & confirm the meeting during the week of the scheduled date

It is seen as rude to schedule appointments late & to drop in unannounced

Don't give an even number of flowers (specifically roses) & avoid giving chrysanthemums

These flowers/bouquets are used at funerals & symbolize death

Don't put your hands in your lap or your elbows on the table while eating during a business lunch or dinner

Doing so is seen as disrespectful & inappropriate

Don't rush the decision-making process

Italians factor in the advantages & risks of a situation before forming a decision → causes negotiations to happen slowly

Rushing the process it seen as a weakness