PLANNING

SWOT Analysis

Strenght

Opportunity

Threats

Weakness

Problem Solving vs. Decision Making

Problem Solving is the process of taking corrective action to meet objectives.

Decision Making is the process of selecting a course of action that will solve a problem / Making a choice from 2 or more alternatives.

Decision Styles

Reflexive Decision Making Style

- Making snap decision

Reflective Decision Making Style

- Takes plenty time to decide

Consistent Decision Making Style

- Doesn't rush and doesn't waste time

6 Steps of Effective Decision Making

Step 1: Define the problem or opportunity

Step 2: Set objectives and criteria

Step 4: Select the most feasible alternative

Step 5:Implement the decision

Step 6: Control the result

Step 3: Generate Alternatives

Introduction

Planning is one of the most important responsibilities of manager today.

"The process of determining in advance what should be accomplished" - Mondy, 1993

Good planning is designed to minimize problms in the effort of getting from point A to Z.

Poor planning is generally considered to be the number one reason why individuals and organizations fail to achieve their desire end result.

Benefit of Planning

1. A road map

2. Better coordination

3. A focus on forward thinking

4. More effective control system

Types of Plans

Strategic Plans

Operational Plans

- Single use operational plans

- Standing operational plans

Contingency Plans

Functional Plans

Short term plan and Long term plan