Help And Support

FAQs


What is Mindomo?

Mindomo is an online mind mapping tool and collaboration services provider that offers the perfect habitat for developing ideas and brainstorming with your team.

What can I do if I didn't receive my confirmation message?

Please make sure you entered a valid e-mail address.

Otherwise, our confirmation message will never reach you. Please ensure that your e-mail filters do not block e-mails from webmaster[at]mindomo[dot]com. To ensure our e-mails continue to reach your inbox, please check your junk mail folder (or security settings). Also, check if your inbox is full and delete some of your old messages to make more space. If you still cannot find our e-mail, go to the Forgot Password page and submit the e-mail address you entered at signup. In a few minutes you should receive your account information and activation link.

What are the minimum system requirements to run Mindomo?

The minimum system requirements are:

Hardware: Pentium IV at 1.5 GHz or higher processor, minimum 256 Mb RAM or MAC equivalent
Operating system: Windows, OS X or Linux
Mindomo works on all modern browsers, including Internet Explorer 10+, Google Chrome, Firefox 17+, Safari 5+, Opera 15+.

What can I do if I keep getting asked to log in, although I successfully did it already?

The server will log you out after 30 minutes of inactivity.
There is a vertical rectangle at the bottom-right corner of the application which indicates if you are online or offline. If the rectangle is green it means that you are connected to the Mindomo Server. If the rectangle is greyed out it means that you are no longer connected to the Mindomo Server.

What if I have suggestions and feedback for Mindomo?

Great! please send any of your ideas at info@mindomo.com

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