Strategic Management of Information Systems, Chapter 4 Nameer A.Ali, Shadan Mohammed Saeed and Ali Othman

Work Design Framework : There are certain questions that should be asked : 1. What work will be performed?"
2. Who is going to do the work?"
3. Where will the work be performed?"
4. When will the work be performed?"
5. How can IT increase the effectiveness of the workers doing the work?

HOW INFORMATION TECHNOLOGY SUPPORTS COMMUNICATION
AND COLLABORATION

Understand how IT has changed the nature of work

HOW INFORMATION TECHNOLOGY SUPPORTS COMMUNICATION
AND COLLABORATION The IT support for communication is considerable and growing

How IT Changes the Nature of Work Creating New Types of Work
• New Ways to Do Traditional Work
• Changing the Way Work Is Done
• Changing Communication Patterns
• Changing Organizational Decision Making and Information Processing
• Changing Collaboration
• Changing the Ways to Connect

Subtopic

Telecommuting and Mobile Work There are factors promoting this type of work, and there are Advantages & Disadvantages

Employee Advantages of Telecommuting Reduced stress due to increased ability to meet schedules and less work-related distractions

Higher morale; lower absenteeism
Geographic flexibility

Higher personal productivity

Housebound individuals can join the workforce

Potential Problems of Telecommuting Increased stress from inability to separate work life from home life

Harder to evaluate performance

Employee may become disconnected from company culture

Telecommuters are more easily replaced by offshore workers
Not suitable for all jobs or employees

Virtual teams