levels
Tell
role makes decision
Sell
role decides, asks for buy-in
Consult
role asks team before deciding
Agree
decide as a team
use the Decider Protocol
Advise
team decides, role tries to influence
Inquire
team informs role after the fact
Delegate
team decides, role has no influence
Illustrations
French
English
example key decision areas (not individual tasks)
onboarding decisions
vacations
invite SMEs/speakers to do presentations
seating arrangements at the office
team membership
tool selection
meetings
lunch time
stop or start work
celebrations/parties
symmetrical
first 3 - role, last 3 - team
illustration
Delegation of Decisions
bi-directional
each member privately selects the level for a decision
workshop board
illustration
5 columns
decision
list
team
team votes (e.g. {5, 5, 5, 6} for one decision)
decision maker
decision maker/manager's vote (e.g. 5)
agreed
final agreed upon number
actions
transitions (e.g. 4 --> 5)
optional rule
discard highest minority
Invisible electric fences
Increase safety & clarity
Increase level of responsibility & autonomy on the team
Foster collaboration
Reasonable and fair
questions
Whom do I ask if I want to do X?
I wish they asked me first before doing X.
Am I allowed to do X?
Can the team change X on their own?
Intro
Jurgen Appelo tells a story
While he was a manager, he had 2 teams, and one team wanted to move a developer
workers can often make better decisions than managers if there is trust in the system
resources
Management 3.0
Managing for Happiness
Delegation
Delegation Boards
illustration
image
example 2