Chapter 1: What is organizational behaviour

Purpose

lower Turnover

Higher Quality

Better Financal Performance

Management Activity

Traditional

Communicatioon

Human Resource

Networking

Management Function

Plan

Organize

Lead

Control

Challenges & Opportunites

Responding

Economic Pressure

Globalization

Improving

Quality & Prodactivity

Customer Service

People Skills

Ethical Behaviore

Managing

workforce Diversity

Helping

employees balance worklife conflict

m

Creating

Positive Work Environment

OB Model

Individual Level

Group Level

System Level ( Organitaion )

Dependent Variables

Productivity

Absenteeism

Turnover

Deviant Workplace Behvaiore

Job Satisfaction

OCB

Mangerial Roles

Interpersonal

Figurehead

Co-Founder

Leader

Role Model

Liasion

Linker

Informational

Monitor

Keep An Eye

Dissemnitor

Sharing Info

Spokeperson

Decisional

Entrepreneur

CEO

Disturbance Handler

Dealing with Crises

Resource Allocator

Selector

Negotiator