Tommy
This could be better
I want reliability
I like this product
Depressed
I want to tell my friends about it
I could be convinced to buy this cheaper
SAYS
DOES
FEELS
THINKS
I have seen better quality
This is a waste of my time
I think this is a scam
Excited
Sad
Overwhelmed
Confused
Angry
Makes a PRO/CON list
Researches product/service
Looks for recommendation
Price comparison
Empathy map example - Tommy
Empathy map example - Tommy
by
Mindomo Team
- 2 hours ago
8
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