Answering a call
UK 999
USA 911
EU 112
Police
Ambulance
Fire department
Type of emergency
car accident
violent crime
collapses in the street
house fire
suicide on the underground
bomb explosion
HAZMAT incident
Type of callers and answers
a frightend caller
It's OK. Don't be frightened
a worried caller
Please don't worry
an angry caller
Calm down. Try to calm down
an impatient caller
We are doing what we can