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CM - Chapter 3 - Why organizations change

org. learning perspective

org + human are complex, evolving, and cannot be reduced to single, lineair, objective of max. shareholder value

mimetic isomorphism


formal coercive. informal coercive.


technological. greater economic integration. maturation and slowdown. fall of socialist countries.

market decline


reputation and creditibility

org learning vs threat rigidity

env as objective vs. env as cognitive. type 1 error. type 2 error.

forces for change vs forces for stability

bridging (adapting) vs buffering (shielding)

bridging. buffering. keep org effective. keep org efficient.

Org pressures for change

growth. integration and collaboration. identity. new broom. power and political.