Designing The Team: Task, Ppl, Process
Process: How to work together
Team Structure
- High structure: specialized role and routines.
- Low Structure: Do not have set roles and given task.
Team Norms
- Development and enforcement
- Norms violation
- Changing norms
B'viour Intergration
- team collaborative b'viour is intergrated
- mutual collective interaction
- more diverse goal, less intergrated
- more educational levels, less interegrated
Buidling a Team: The Task
- Work that team will do
- Ppl who will do the work
- Procedure and process that the team will follow to achieve their goal
3 types of Tasks Interdependence
Pooled interdependence
- Group member worked interdependently and combine their work later
Sequential Interdependence
- classic assembly line or division of labor, each member has particular of skill or task to perform.
Reciprocal Interdependence
- highest interdepence
- every member depend on all level, not juz a simple linear fashion.
Task that need to be done
- Teams are goal directed entities
- Preplanning
- On-line planning
- plan btw periods of task completion
Is goal clearly defined?
- Goals should be clear and simple, specify ends.
- High performance orientation desire to gain favourable judgement of performance or avoid negative judments
- High learning orientation desire to und smtg novel or to increase competence in task.
How much authority does team have?
- Trade off: more authoriy, high motivation & higly involved in work.
- A loss contol for the manager
- Team obj may not aligned with those larger orgn.
Building a Team: The People
- Skill to be considered: technical expertise, task management skills, interpersonal skill.
- self report: what are employee regard to their key strength
- past accomplishment
- 360' report: what are key strength and weakness of employee, peers, subordinate.
Diversity
Advantages
Expanded Talent Pool
Multiple viewpoint
Better decision making
Competitive advantage
Challenges
- Surface vs Deep Level of Deveristy
> Surface (race, gender,etc)
> Deep (attitude, opinions, info)
- How much diversity
> Not always clear
- Conflict
- Bias in Performance Reviews
- Solo Status
> only the one of the race in the team
> more likely to be stereotyped by others
Managing Diversity
- Educate memebers on the adv of diversit
- Diversify all level