FACILITATION SKILLS

ask and answer Q in-depth

sharing experience

use appropriate terminology

share relevant knowledge

accurate represent expertise

positive and proffesional demeanor

modelling behaviour

Help participant to understand and apply

identify environmental factors

support

hinder

manage all mentioned factors to ensure transfer of knowledge

Communication skills

Summarizing

repeating

listening

condusive learning environment

apply content to job

provide feedback

develop action plan

manage group involvement

Planned time

keep discussion on track

establish time

starts and ends on time

content is delivered