Lean in Banking
Six Sigma
DMAIC and Tools
DMAIC to Reduce Line Wait Time
Lean in bankng has become a trend in the recent years. Banks have been experiencing disruption from many emerging fin-tech companies and strart-ups.
Core is DMAIC (define-measure-analyze-improve-control) is a core of six sigma, method for analyses and improvement of business processes.
DMAIC and Tools
DMAIC to Reduce Line Wait Time