ronhill

Honelako gehiago

Total Quality Management

Gil Junqueira‑k egina

Apple Customer Experience - Marcel Lepage - Customer Experience Management

Marcel Lepage‑k egina

The directors of a property company are looking at whether they shouldconstruct a new office building. The economy is doing well, and the amount ofvacant office space is reducing sharply. As part of their decision they decide to use the 6 Thinking Hats te

Serik Ayazhan‑k egina

New Customer SOP

Scott Bruder‑k egina

MANAGE VARIABLES

colours

Colour options available to be used in the design system

categorys

size options

CREATE PRODUCT

Create new product from existing product (save as)

Standard

Standard variables

photo(s)

Custom

selecct colours available for online design

not all products have same colours available in online design

standard variables

name

description

price

trade price

VAT rate (standard, zero, other preset)

photos(s)

line drawing

at least two line drawings (front and back) for use with the online design system

category

shorts, tops, vests, etc

admin can make new categorys

design area, click link ->

view old (completed) orders

items on the old order can be added to a new order

view exisiting order

provide feedback to admin

new order

upload photos for quote/sample product

standard items in any quantities

custom products multiples of 5 only

add/create items using design area

AMEND ORDER

change order status

cancelled

delivered

order in progress

authorised by customer

customer notified

checked by admin

order created by admin

notify client of carriage charge

add photo to order for client to view

edit item using design area

notify customer of changes or order status

MAKE NEW ORDER

create order sheet

add items to order sheet

specify delivery dates

select customer or create new customer

client area

admin login

receive feedback from client

Ronhill Order System