Mike IT Pro

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17 Habits of Highly Productive People

von Mindomo Team

Service Desk

von wh tang

Money

von Samuel Anderson-McCoy

Problem Solving

von Thomas Teepe

Mike as IT Pro

Skills

Constantly focused on client needs and satisfaction

high performance-prove goal orientation, willingness, robust personality

Self-motivated and organized work style

Good social competence: a confident demeanor, good communication and great negotiating skills

Analytical, cross-discipline, networked, “out of the box” thinking

Responsibilities

Sourcing analysis/evaluation/decision

Vendor/supplier management

Participation in cross-department / towers specific infrastructure task-forces

Participation in Problem Management Process around Data Center operation

Active contribution into DC Capacity Management process

Certification

Facilities Management ?

IT Architecture: TOGAF

IT operation: ITIL / COBIT

IT Security: CISM http://www.isaca.org /, CISSP

Project Management: IPMA/PMI

Project (Description, Your Role, Key Achievements)

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DC Energy efficiency improvement

DC Audit and certification preparation, FINMA compliance

Fiber to the Street

IT Infrastructure and security projects

DC Security Alarm system

Proactive Monitoring System

Alternative Energy

Data Center Infrastructure Refresh