Prezioak Saioa hasi Izena eman

Kategoriak: Guztiak - standards - equipment - training - philosophy

arabera Emilio VARGAS 5 years ago

245

Quality Product + Quality Service = Happy Guest + Happy Owner

Quality Product + Quality Service = Happy Guest + Happy Owner

Honelako gehiago

CHAPTER 7 - SAFETY AND HEALTH AT WORK

CHAPTER 7 - SAFETY AND HEALTH AT WORK

syazwina azmi‑k egina

Jonny Wilkinson

Jonny Wilkinson

Lucy Burgess‑k egina

Bussionu 123456789 10

Bussionu 123456789 10

Putsissssss konnnnnnnnnn‑k egina

Plato concept map

Plato concept map

Mindomo Team‑k egina

Quality Product + Quality Service = Happy Guest + Happy Owner

Do we need to Train OR...?

6. Provide good equipment, parts

5. Ameliorate SOPs and Audits

4. Enhance Management Leadership

3. Enrich Philosophy and Policies

2. Upgrade HR selection

1. Improve Task & Standards

Hotel Philosophy defined?

3. Hotel Concept? DeLuxe, Economy_ yes _no

2. Hotel Vision, exists & available? yes no

1. Hotel Mission, exists & available? yes no

Market Segments correct?

4. Convention? yes no

3. Government ? yes no

2. Leisure? yes no

1. Corporate? yes no

Equipment, Parts & Supplies,

3. All above in good condition ? yes no

2. Supplies and Parts available? yes no

1. Equipment, tools complete? yes no

Quality Audits on time?

3. On Line Comments? yes no

2. Back of The house? yes no

1. Front of The house? yes no

Hotel Standards Implemented?

9. GM Quality,Standards,5R,5S, Security, Social Responsibility, Environmental Sustainabilty?_ yes__no

8. Maintenance&Repair? yes no

7. Human Resources&Development? yes no

6. Front Desk&Reservations? yes no

5. Marketing&Sales? yes no

4. Finance&Accounting? yes no

3. Enterntainment&Animation?_yes__no

2. Food&Beverage, yes no

1. Rooms&Laundry, Public Areas?_yes _no