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Kategorier: Alle - standards - equipment - training - philosophy

af Emilio VARGAS 5 år siden

245

Quality Product + Quality Service = Happy Guest + Happy Owner

Quality Product + Quality Service = Happy Guest + Happy Owner

Mere som dette

no pain no gain

no pain no gain

af sloan frazarri

Philosophical Foundations of Education and Curriculum Planning

Philosophical Foundations of Education and Curriculum Planning

af Heather Jamieson

Consumer Behaviour

Consumer Behaviour

af richard Borj

The 8 Functional Areas of Human Resources

The 8 Functional Areas of Human Resources

af July Alejandra Sierra Velandia

Quality Product + Quality Service = Happy Guest + Happy Owner

Do we need to Train OR...?

6. Provide good equipment, parts

5. Ameliorate SOPs and Audits

4. Enhance Management Leadership

3. Enrich Philosophy and Policies

2. Upgrade HR selection

1. Improve Task & Standards

Hotel Philosophy defined?

3. Hotel Concept? DeLuxe, Economy_ yes _no

2. Hotel Vision, exists & available? yes no

1. Hotel Mission, exists & available? yes no

Market Segments correct?

4. Convention? yes no

3. Government ? yes no

2. Leisure? yes no

1. Corporate? yes no

Equipment, Parts & Supplies,

3. All above in good condition ? yes no

2. Supplies and Parts available? yes no

1. Equipment, tools complete? yes no

Quality Audits on time?

3. On Line Comments? yes no

2. Back of The house? yes no

1. Front of The house? yes no

Hotel Standards Implemented?

9. GM Quality,Standards,5R,5S, Security, Social Responsibility, Environmental Sustainabilty?_ yes__no

8. Maintenance&Repair? yes no

7. Human Resources&Development? yes no

6. Front Desk&Reservations? yes no

5. Marketing&Sales? yes no

4. Finance&Accounting? yes no

3. Enterntainment&Animation?_yes__no

2. Food&Beverage, yes no

1. Rooms&Laundry, Public Areas?_yes _no