A Time When I Felt Betrayed

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Empathy map example - Tommy

luonut Mindomo Team

styles

luonut casey sherrell

The good life

luonut Mijhael David Hansen Hansen

Apple Customer Experience - Marcel Lepage - Customer Experience Management

luonut Marcel Lepage

A Time When I Felt Betrayed

Personal Narrative/Recount

Event 2: Climax

Event 3: Resolution

Event 1: Rising

Emotions

How it happened

The main event

Introduction

Setting

Weather

Time (When? Tense?)

People (Who?)

Location (Where?)

Type of Introduction

Saying/Proverb

'Honesty is the best policy'

Dialogue

Flashback

Conclusion

tells how the experience ended and gives a personal opinion of events