CROSS - CULTURAL ISSUES IN GLOBAL COMMUNICATION

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THE UNDERSTANDING OF CULTURAL DIVERSITY ISSUES

luonut Wan NurSyahierah

Religion & Identity

luonut Hannah Tomlinson

Campinha-Bacote Nursing Model - Cultural Competence

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Escucha Activa

luonut ELVA Hernandez Lopez

NURHANI SYAZWANI BT HANISHABANY (29DHF17F2019)

NUR LIYANA ATIQAH BT AHMAD (29DHF17F2027)

NUR FARRAHANIS BT ZAINUDDIN (29DHF17F2047)

DTR 6012 (CULTURAL DIVERSITY)

Physical and / or mental disabilities and limitations

Age

Employer treats a qualified individual

Religion

Gender is the range of characteristics pertaining to, and differentiating between, masculinity and femininity.

Gender

ISSUES IN CULTURAL DIVERSITY

Each culture has its own uniqueness

Religions and Cultural orientations

Manners and Customs

Traditions

Educational processes

Language differences

The importance of cultural awareness and sensitivity in effective human resources

Treats an applicant or employee less favorably because she has a history of a disability

Age discrimination involves treating someone (an applicant or employee) less favorably because of his or her age.

Religion, an integral part of culture, can become an issue in the workplace.

Cultural

CULTURAL DIFFERENCES

- Provide service with a diverse collection of skills and experiences.

- Often improves and develops workplace by helping as learning experiences for employers as well as employees.

IMPACT OF CULTURAL DIVERSITY IN HOSPITALITY

CROSS - CULTURAL ISSUES IN GLOBAL COMMUNICATION

CHALLENGE AND EXPERIENCES

TALENTS AND EXPERIENCES

- Suggest flexible ideas in adapting to ever changing markets.

- Perceptual, cultural and language barriers need to be overcome for diversity programs to succeed.

CULTURAL DIVERSITY