Volga - Business Cases

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New York

luonut Group 1

Change Management

luonut Firman Setiawan

LANGUAGE

luonut Valentina Mata

Rheumatoid Arthritis

luonut Anthony Traboulsi

15 Mio. RON

10 Mio. RON

20 Mio. RON (Additional (out of c&e programme)

TOTAL SAVINGS = 35 Mio. RON

Volga - Business Cases

Back Office Processes in Headoffice

3-4 Mio. RON

Policy Administration Non Life

1 Mio. RON

Claims Non Life

5 Mio. RON

Sales II - Increase Productivity of Own Network

Sales I - Reduce Sales Costs

TBD (productivity increase)

5-6 Mio. RON (additional)

6 Mio. RON (Marketing costs quick wins)

> 8 Mio. RON (impact of ATK project '09/10 on budget '11)