Central topic

Honelako gehiago

Qaiwan Group

Hawkar Abdulla‑k egina

Pros and cons of studying abroad

Jhon Romero‑k egina

Areas para la Consultoría de Servicios basados en Nuevas TIC's

José Arévalo‑k egina

Video Tube Producion

Crisantos Hajibrahim‑k egina

What is my goal? what is Starbucks goal?

money

customer service

checks/balances

SYSTEMS

define a system?

in development

needed

existing

IF...THEN?..

Store Issues

PARTNER

Problem Partners?

what's the issue? training/coaching? can it be resolved?

Ownership

Management Presence/Leadership

Time & Attendance

CUSTOMER

Playbook

Quality

QASA/Cleanliness

Speed of Service

BUSINESS

Cash Handling

Inventory Management

Coffee

rotation/keeping bean wall stocked

Clover/In-store use

Milk

ordering

waste

Sales

losers

winners