OTD - Chapter 7 Creating & Managing Organizational Culture

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Front Office

luonut Robert van Rijn

Hofstede dimensions

luonut Vikotriya Khaptakhanova

Consumer Behaviour

luonut richard Borj

SPAIN

luonut Laura Chaparro

Creating & ManagingOrganizational Culture

Whistle blowing

Social responsibilty

> High - Proactive approach

< High - Accomodative approach

< Low - Defensive approach

> Low - Obstructionist approach

Org. Rites

of enhancement

of integration

of passage

Org. Culture

shared values and normas that controls organizational members' interactions with each other.

Individual orientation

disjunctive

investiture

variable

random

informal

individual

Institutional orientation

serial

diversitentive

fixed

sequential

formal

collective

Obstructionist approach

Values

Instrumental

desired mode or pattern of behavior

Terminal

people seek to achieve