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Concept Map Business Protocol
Concept Map Business Protocol
Business protocol is a general term that may define several aspects of a business. Everything from behavior and dress to task execution is defined under a business’s protocol. These guidelines are typically defined for each employee upon being hired. Employees might be asked to provide written proof that they have read, understood and agree to the terms of their company’s protocol.
Benefits: Business protocol helps present a uniform, professional face to the public, to partners and to donors. Business protocol may unite employees under common goals and ensure that tasks are executed to the preferences of the company’s owner.
Training: A business may provide business protocol and etiquette training for its employees. These trainings may occur at another location or on-site where the business itself is located.
Basics: The purpose of business protocol is to encourage all employees in a company to act in a uniform manner.
Types of Protocol in Business Business protocol is an extremely important aspect of the formation of relationships within a company and between companies. Protocol can be defined as the proper procedure of conduct. There are many different protocols necessary between different countries and similar care should be taken at all times in business. This will lead to a positive image for your company and your employees.
Communication: The communication protocol of an office can be quickly ascertained by calling the front desk. One receptionist may offer a formal and positive greeting, while a simple “hello” might be the standard greeting at another office.
Attire: Attire is the one of the first things that will be noticed in a meeting or a visit to the office. Some businesses have very informal attire, allowing their employees to wear jeans and t-shirts
Etiquette: Different companies have drastically different levels of etiquette. This includes how co-workers treat each other and how formal the working environment is. For example, a very informal environment might yield employees that playfully joke with each other.
The 10 Basics of Business Etiquette In the business world, good manners is essential for getting ahead. Proper etiquette can help people land jobs, get promotions and establish excellent relationships with others. The most successful businessmen and women know how to turn on the charm and exhibit their best business etiquette to get the job done professionally and effectively.
Table Manners
There will be times when you have to attend a business luncheon.
Handshake
Shaking hands with your business counterparts establishes rapport and is in good form.
Diplomacy
Ravenwerks, an organization for global ethics, etiquette and effectiveness, says to always be diplomatic when engaged in a business conversation, even if you disagree with what others are saying.
Tone
Never raise your voice to others in the work environment, or use foul language toward them. Keep your tone as neutral as possible, and avoid “talking down” to others.
Following Up
Following up correspondence is seen as a proper gesture. After working with a client, customer or coworker it is in good form to send a thank-you email or note, recognizing their business or efforts.
Listening Skills
Communication is the lifeblood of business. For people to get along, work in unison and establish professional relationships with one another, they must communicate with the appropriate etiquette.
Best Behavior
To be on your best behavior, always give others your utmost attention when they are speaking or conducting a presentation.
Politeness
Remember to always say please and thank you when you interact with others, in person or over written correspondence.
Attire
The way you dress impacts whether you have good business etiquette. The business world is professional, and the people who work in it must dress to reflect that level of professionalism.
Meetings
The Society for Technical Communication says it is proper business etiquette to show up on time, or, preferably, a few minutes early to meetings.
International business protocol
When doing business in a foreign country executives and managers need to have some knowledge of the rules and behaviors that are considered acceptable in social and professional relationships.
Greetings and introductions.
Names and titles.
Organizing meetings.
Punctuality and time.
Business cards.
Preliminary conversations.
Verbal communication.
Non-verbal communication.
Business meals.
Gift giving.
Tipping tips.
Business attire.