PX Improvement

Plus de détails

What you are going to learn next week

par Marco Bertolini

Error Analysis

par ADA LUCIA ASENCIO RIVERA

Total Quality Management - T1

par T K

Natural World

par Kathleen Terhune

PX Improvement

Data-Departmental

Presented Monthly to all Touch Points

Broken out by Touch Points

Data-Provider

Gives performanc on specific areas for imporovment

Specialty Specific

Control Chart-2 years by quarters

Top Box Score

Percentile Rank

Main topic

Resources for Improvement

Self study

Subtopic

Coaching

PX Staff

SIP

Develop SIP Toolbox for Departments

Professionalism and Ethics Website

Avatar Website

Administrative

Organizational Learning Sweet Spot is Department Level

Design Support for Dept Chairs

Director/Dept Chair Co Accountable