Research Method

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EMPLOYEE VOICE

par Boome Boome

CALL CENTER

par Cenk Uzunkaya

MindMapRA PDSA Cycle

par Team247 SASCMP

Validity and Reliability

par Kristine Komorowski

Research Method

Naturalistic observation

Takes a long time

descriptive method without the controlled conditions

observing behavior which normally occurs

non experimental approaches used in real-life settings

Case Study

detailed contextual view of an individual's life or of a particular phenomen

involves only a single individual or just a few

involves an in-depth descriptive record

Correlation

cannot prove causation

impractical and/or unethical

non experimental, descriptive method

Experimintal

experimental studies are done in laboratory

Highly controlled conditions

used in all scientific disciplines

Survey

self-report method of data collection

used in the social and natural sciences

does not involve direct observation by a researcher