Coke Jeff

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Lodging Systems & Operations - 2007/08

Szerző: Mark Kor

Section 3: Market Failures and Externalities

Szerző: Brian Cox

Total Quality Management

Szerző: Gil Junqueira

MODEL OF SERVICE DELIVERY

Szerző: Marinette Barbero

Daypart | Day of Week

Operations Quality

Promotion

Market Basket

New Product

Loyalty

Off Premise

PA

% Occasions on Deal

Daypart

Check

Incidence

Revenue

Total Revenue / Sales

CHECK

Avg. Check per Eater

Items Per Eater

Price Per Item

Traffic

Price Value

New Occasion

Avg. Visit Frequency

Avg. Party Size

Party Composition

Persona Groups

Reach

Penetration

Media Spend

Day of Week

On Premise