によって Navneet Kaur 1年前.
112
Customer journey Map
Referring others to the app
Advocating for the app in ADHD communities
Loyalty rewards and incentives
Referral programs for friends and family
Experiencing user friendly features
Initial learning curve challenges
Excitement about new tools
Integrating the app into daily routines
Exploring features for time management and organization
Setting up personal profiles and preferences
Accessing support forums and helplines
In-app notifications and prompts
Reading success stories from other ADHD users
Accessing customer support for additional information
Add information which is needed
Finalize decision to sign up
Emotions
Seeking validation from peers
Evaluation of app effectiveness
Eagerness to find practical solutions
Compare with other ADHD apps
Signing up for a trial
Assessing how app works
Touchpoint
Participating in online ADHD communities
Seeking advice from healthcare professionals
Exploring the web application's features in-depth
Touchpoints
Social Media discussions on ADHD challenges
Referral from healthcare
professionals
Search ADHD symptons
Customer Actions
Exploring features
Reading testimonials and reviews
Browsing ADHD websites
ADVOCACY
ONBOARDING
DECISION
CONSIDERATION
AWARENESS
Customer journey Map
