によって beyonce sehseh 2年前.
98
PERCEPTION AND LEARNING
IN ORGANIZATIONS
Attribution process
Internal attribution
External attribution
Kolb's Experiential
Abstract
conceptualization
Concrete
experience
Reflective observation
Active
experimentation
Self-Fulfilling Prophency Cycle
Supervisor's behavior
affects employee
Employee's behaviour
mathes expectations
Supervisor forms
expectations
Expectations affect
supervisor's behavior
Action learning
Concrete experience
Team conceptualizes and
applies a solution to a
problem
Leaning meetings
Social learning theory
Behavioral modeling - observing
and modeling behaviour
of others
Learning behavior
consequences - observing
consequences that other
experience
Self-reinforcement - own
behavior with consequences
within our control
A-B-Cs of behavior modification
Consequences for example, cleanliness is guaranteed
Behavior for example, the children obident
Antecedents for example, the mother give instruction to wash hand before eat to her children
BEHAVIOR MODIFICATION
Improving perception
Empathy
Self-awareness
Social Identity Theory
Social identity theory features
Contrasting process
Homogenization process
Comparative process
How we perceive the world depends on how we define ourselves in terms of our membership in various social group
Social Identity ( about your group)
Personal Identity (its about you)
Environmental Stimuli
Feeling, Hearing, Seeing
Smelling, Tasting
Organization and Interpretation
Attitudes and Behaviors
Selective Attention
Stereotyping is process of assigning traits to people based on their membership in a social category
Minimizing stereotyping biases
Decision-making accountability
- Use objective criteria in desicion-making
Meaningful interaction
- Contact hypothesis
Diversity awareness training
- Educate emplloyees about the benefits of diversity and dispel myths
PERCEPTION AND LEARNING
IN ORGANIZATIONS
