Purpose of Communication

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Front Office

Robert van Rijnにより

Sri Lanka

SK - 12NB - Rick Hansen SS (2542)により

Consumer Behaviour

richard Borjにより

The DARK AGES

ernesto correaにより

Purpose of Communication

Culture

"Okay" Sign

"Money" (Japan)

"Your a loser!" (Europe)

"Okay" (North America)

Hand Shake

Lighter Handshakes (Middle East)

"Greetings" (North America)

Hand wave

"No" (Europe)

"Goodbye" (North America)

Listening Strategies

Body movement

Paying attention to what the speaker has to say like head knotting

Shows interest

Thinking Before You Speak

Too see if the questions related to the topic

Head Nodding

Agreeing with what there saying

Shows interest

Making Eye Contact

Shows respect

Shows interest in what the speaker has to say

Giving Feedback To The Speaker

Shows that your listening

Non-Verbal Conmunication

Gestures

Thumbs down to show if you did something wrong

Thumbs up to show if you did something right

Body Posture

Shaking your head to indicate disagreement

Nodding your head shows that your agreeing with them

Facial Expression

Frowning to show Sadness

Smiling to show happiness

Posture

Slouching shows boredom

Standing tall shows confidents

Eye Contact

Shows attentiveness

Speaking Strategies

Speed

Fast

Slurred

Slow

Clarity

Slured

Messy

Coherent

Tone of Voice

Calm

Professional

Aggressive

Verbal

Speech

Conference

Musical

Singing

Show

play

Prep Talk

Coaching

Presentation

Poem

Actscent

Chinese Actscent

Cantonese

Mandarin

British Actscent

English

Vocal

Whispering

Yelling

Screaming