Supply chain of service systems

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MODEL OF SERVICE DELIVERY

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How it's made Donuts

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Chapter 3 National Income

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You've Got Mail

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Supply chain of service systems

Importance of effective management of service supply chain

Increasing costumer satisfation

Reducing costs

Improving service quality

Methodologies

Data analysis tools

Mathematical models

Optimization techniques

Key aspects

Production planing

Inventory management

Network desing

Demand management