DT Virtual Summit - Strategic Initiatives in FSI

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DRIVERS OF CHANGES IN SELLING AND SALES MANAGEMENT

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Global Politics

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REASONS FOR UNEVEN DEVELOPMENT IN THE WORLD

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Innovation at L’Oréal

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DT Virtual Summit - Strategic Initiatives in FSI

Top FSI Investment Priority (Source: PwC 2020 Survey)

Emerging Markets

Asia-Pacific

New Product Development

R&D Innovation

Europe

The United States

Implementing New Technologies

Enhancing Customer Service

Regulatory Compliance

FSI at Risk and The Changing Market

Q: Where is the FSI being THREATENED? A: Tools, data analytics, new technologies and platforms.

Mortgage: Mortgage lending, digitization and financing platforms

Lending: Marketplace lending & alternative underwriting platforms

Remittance: International money transfer and tracking software

Crypto: Companies leveraging blockchain technologies for financial services

Wealth Management: Investment and wealth management platforms and analytics tools

RegTech: Audit, risk and regulatory compliance software

Captical Markets: Sales & trading, analysis and infrastructure tools for financial institutions

Personal Finance: Tools to manage bills and track personal and/or credit accounts

Insurance: Companies selling insurance digitally or providing data analytics and software for (re)insurers

Payments/Billing: Payment processing,card developers & subscription billing software tools

Because Banks and Insurance MUST change to meet the market needs or risk being replaced.

Competitors are much more than 5 years ago

Customers' needs are changing

Mapping MS Key Solutions

B&CM

Stragetic FSI Focus Areas

Core Banking, Open Banking and Payments

Financial Crime, Risk, and Cybersecurity

Future Banking Workforce

Customer Experience Orchestration

Intelligent Sales Advisors