Factors influencing e-diplomacy implementation

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Resistance to change

Secrecy

Organisational factors

Intra-organisational digital capabilities/ Technical infrastructure

acceptance

trust

risk

human resources

Ubiquitous access

Citizens' interactions/ Nature of communications

Collaborative digital diplomacy

Awareness/ training

Competitive advantage/ Benefits/motivation

Social aspects

culture and tradition

Economic aspects

Legal aspects

Political aspects

Factors influencing e-diplomacy implementation