Intercultural Communication

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Final

Careers

Effective workplace communication

Effective Interpersonal Communication. (2015). Retrieved December 15, 2015, from http://humanresources.about.com/od/interpersonalcommunicatio1/

Prevent Predictable Decision Making Errors

Practice deep and focused listening

Summarize and feed back what you think you heard

Ask questions to identify emotions and feelings

Practice noticing body language or nonverbal communication

Observe your own reactions to an employee's communication

Pay more attention to your own emotion

Recieve feedback with grace and dignity

Provide feedback that has an impact

Religion & Sexual Orientation

Ethnocentric Stages

Integration

Adaptation

Acceptance

Minimization

Defence

Denial

Clubs and Organizations for Sexual Orientation

Organizations & Clubs - Echo Magazine. (n.d.). Retrieved December 15, 2015, from http://echomag.com/main-menu/resources/organizations-clubs/

PFLAG Church

Parents, Families, and Friends of Lesbians and Gays

Generations

Millennials

Born 1980-2004

Generation Xers

Born 1960-1980

Baby Boomers

Born 1943-1960

Traditionalists

Born before 1943

Genders

Presley, J. (n.d.). Jasmine K .Presley. Retrieved December 15, 2015, from https://newmedialanguage.wordpress.com/author/newmedialanuage/

Women

Use eye contact

Talk for solidarity

Talkative in private

Men

Avoid eye contract

Talk for status

Talkative in public

Nationalities

Gestures

Scottland: In Scotland, tapping the index finger on the side of the nose multiple times implies the saying, “Keep it a secret”

Scotland Nonverbal Communication. (n.d.). Retrieved December 15, 2015, from http://acad.depauw.edu/~mkfinney/teaching/Com227/culturalportfolios/SCOTLAND/NonVerbalPage.html

Jamaica: Do not begin eating until the host invites you to start.

Ukraine: If you bring flowers, make sure the number of flowers is uneven (3,5, etc.), because even numbers are brought to funerals

Subtopic

Traditions and customs of Ukraine. Etiquette. (2008). Retrieved December 15, 2015, from http://www.ukraine-insight.com.ua/traditions.html

Stereotypes

Standberry, L. (2010, May 9). Top 10 Racial Stereotypes - Toptenz.net. Retrieved December 15, 2015, from http://www.toptenz.net/top-10-racial-stereotypes.php

Native Americans like to gamble

Hispanics do not speak english very well or not at all

All Asians are geniuses

African Americans are good at basketball

Caucasians don't have rhythm

Nonverbal Communication

Environment

Physical Appearance

symbols

olfactics

Kinesics

Haptics

Paralanguage

Color

Artifactual

Chronemics

Proxemics