Module 1: Introduction to the micro environment

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Module 1: Introduction to the micro environment

General management

Responsibilities of management at various levels

Organisational Structure

Management levels

Lower management

Middle management

Top maangement

Management tasks

Controling

Leading

Organising

Planning

Definition of general management

The micro environment

the 6 components of the micro environement [VOORME]

Eight business functions

Management

Resources

Organisational structure

Organisational culture

Vision, mission, objective, goals