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PUMA

av Miguel Cueva

CCTC-Linux

av Dustin Cerda

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av Maria Alejandra Martinez Cespedes

INDUCCIÓN

av JHON EYDER GAVILAN ROJAS

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Project Management

Bug Tracking

Change control

Implementation

configuration

service requests

Administrative

time tracking

meetings

status reports

documentation

Train the trainer

Business Analyst

Service Requests

Processes

Status

Service levels

Process flows

Work with depts

Technology

Release management

Bug tracking

Documentation

technical

Training

Server

Code

Internal testing

Server configuration