Records Management v2

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CHAPTER 4: THE BEHAVIOR OF INTEREST RATE

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Organizational Behavior

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Heineken Operations

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Records Management

Key:- Relationships

Yellow - Systems

Red - Risk Functions

Green - Support

Oversight & Testing

Risk Management

Audit Requests

Risk Proponent

Credible Challenges

Compliance

Legal Hold

Retention Schedules

Standards

Policy

Governance Model

Vendor Management

Non Preferred

Preferred

Reporting

Scorecard

Environmental Reporting

Metrics

Shred Reporting

Testing

Business Continuity Testing

Vendor Site Audit

Horizontal Review

Application Decomissioning

RM Application Compliance Review

Operations

Support

BMSCAT - Contaminated Records

Legal Hold Support

Destruction

Records

Records Retention

Invoices

Invoice Validation

Invoice Accounts

Mailbox Monitoring

Media Destruction

Shred Services

EILM

Tools Support & Development

Centralized Systems

ORR

RAD

RMIB

RETMAN

AU Cross Reference Tool

Shred Request Tool

Metrics Database

Key Log Database

Event Database

Vendor Scorecard

Media Destruction Database

RSM

ERRS

RIMA

CRMS

Business Enablement

Business Continuity Planning

Procedures

Change Management

Project Review

Project Support

Training

Communications

Consulting

Shred

Media

Projects