Summary

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Organizational Behavior

luonut Radwan Hussein

Types of Business Ownership

luonut Natascha Ong Pleyer

SPS 170

luonut mohd fadhil baharudin

DRIVERS OF CHANGES IN SELLING AND SALES MANAGEMENT

luonut Naz Smurf

Hotel concepts

leisure

wellness, termal, medical, spa, resort, sport, casino

business

classical, modern, conference, boutique

Summary

Departments

sales, room’s divison, F&B, spa

Property

ownership, rental, leasing, time share

Hotel types

city, business, boutique, conference, resort, spa, medical

Management topics

Marketing, Revenue, Assets, Profit

Operational forms

ownership, franchise contract, management contract

Quality

hotelstars union, 1-5*, brands

Leadership

market position, product

Ownership

Independent hotels, family hotels, chains, groups

Location

BP, Countryside, Balaton