Summary

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Hofstede's Dimensions Applied to Sri Lanka

por Reenuyaa Gunasekaran - Rick Hansen SS (2542)

MODEL OF SERVICE DELIVERY

por Marinette Barbero

SOFTWARE QUALITY METRICS

por mkti 2012

Report's Hierarchy

por Yaroslav Menchits

Hotel concepts

leisure

wellness, termal, medical, spa, resort, sport, casino

business

classical, modern, conference, boutique

Summary

Departments

sales, room’s divison, F&B, spa

Property

ownership, rental, leasing, time share

Hotel types

city, business, boutique, conference, resort, spa, medical

Management topics

Marketing, Revenue, Assets, Profit

Operational forms

ownership, franchise contract, management contract

Quality

hotelstars union, 1-5*, brands

Leadership

market position, product

Ownership

Independent hotels, family hotels, chains, groups

Location

BP, Countryside, Balaton