Post-Implementation Review
Post-Implementation Review
Findings & Recommendations
Lessons Learned
what went well?
what went wrong?
how to avoid in the future?
why?
was the assessment realistic?
costs
timescales
deliverables
Further Development
additional benefits?
opportunities for further training and coaching?
maximize results
expected benefits achieved?
Costs & Benefits
improvements if project didn't deliver large return?
costs compared with the benefits achieved?
costs to operate the solution?
final costs?
Stakeholders' Satisfaction
how is client dissatisfaction addressed?
effects on the client or end user?
project sponsor satisfied?
end users' needs met?
Project Goals
end result compared with the original project plan
budget
time
quality
routine activities for project success?
necessary controls and systems in place, working properly?
skilled people in place?
users adequately trained and supported?
error rates low enough?
deliverables functioning as expected?
Gap Analysis
if there are gaps, how to close them?
deliverables delivered to an acceptable level of quality?
project results match the original objectives?
