Example of an empathy map - Allison

Még több ilyen

Procesos de la administración educativa y funcionarios encargados.

Szerző: LEIDY BIBIANA TABORDA QUICENO

Example of Project Management

Szerző: Alex Mahut

Unity3D : BehaviorDesigner

Szerző: Mike Ton

TOTAPS

Szerző: Mohammad Amirul

What is the end result a user wants to achieve?

What gets in the way of the user for a positive overall experience?

This includes both external and internal influences

What actually matters to a user? How do they feel in the current situation?

OVERALL GOAL

PAIN POINTS

INFLUENCES

FEELINGS

TASKS

What are the actual tasks or actions a user is trying to complete. What are they trying to resolve?

Allison