Using Heuristic Test Oracles

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tend to influence devs, rarely managers

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shouldn't be contradictory

functionality

look and feel

another part of the product

user would expect

marketing

help

requirements

another product

accepted standards

desired image

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patches

Purpose

Product

User expectation

Comparable Product

Claims

Image

History

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How do you know the behavior you found is a bug?

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Using Heuristic Test Oracles