FACILITATION SKILLS

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FACILITATION SKILLS

Agenda Manager

content is delivered

starts and ends on time

establish time

keep discussion on track

Planned time

Group Leader

manage group involvement

develop action plan

provide feedback

apply content to job

condusive learning environment

Communication skills

listening

repeating

Summarizing

Consultant

manage all mentioned factors to ensure transfer of knowledge

identify environmental factors

hinder

support

Help participant to understand and apply

Role Model

modelling behaviour

positive and proffesional demeanor

Content Expert

accurate represent expertise

share relevant knowledge

use appropriate terminology

sharing experience

ask and answer Q in-depth