Organizational Behavior

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UTSC Department of Management

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Managers & Management

door Ethan Kwan

Public Relations

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KM

door Pero Gruyo

Organizational Behavior

Mangerial Roles

Decisional

Negotiator

Resource Allocator

Selector

Disturbance Handler

Dealing with Crises

Entrepreneur

CEO

Informational

Spokeperson

Dissemnitor

Sharing Info

Monitor

Keep An Eye

Interpersonal

Liasion

Linker

Leader

Role Model

Figurehead

Co-Founder

Essential Managment Skills

Conceptual Skills

Top Mang.

Human Skills

Mid Line Mang.

Technical Skills

Front Line Mang.

Contributing Discipline

Anthropology

Human Being

Sociology

Group & individuales

Social Psychology

Group

Psychology

Individuate

Dependent Variables

OCB

Job Satisfaction

Deviant Workplace Behvaiore

Turnover

Absenteeism

Porductivty

OB Model

System Level ( Organitaion )

Group Level

Individual Level

Challenges & Opportunites

Creating

Positive Work Environment

Helping

Employees Balance worklife Cofnlict

Managing

workforce Diversity

Improving

Ethical Behaviore

People Skills

Customer Service

Quality & Prodactivity

Responding

Globalization

Economic Pressure

Management Function

Control

Lead

Organize

Plan

Management Activity

Direct Activites

Allocate Resources

Make A decision

Purpose

Better Financal Performance

Higher Quality

lower Turnover

Interpersonal Skills

Leadership

Listing

Communication