door Rune Rechenbach 3 jaren geleden
251
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A: We look at several key factors. First is the size of the potential market, and then we look at the company’s growth rate and how quickly it can capture a strong share of that market.
Another key factor is whether the business has strong network effects. Does the value to each user increase as you get more users on board? Are users evangelizing the platform to organically bring more consumers and producers on board?
The frequency of transactions is another important metric for any platform business.
We also look at if the platform has a high composition of dual users, meaning users who act as both producers and consumers. Think of people both producing and consuming content on Facebook or Twitter, or sellers on Etsy who also tend to be some of its biggest buyers.
not-leak users
leak-users
did not like the PP service
did not like the corporate service
did not like quality (rel to price)
Type in a key benefit from this project.
Examples include:
Type in an estimated cost
For example:
Add more verifciation / authorisation
Social profile verification
Certifications
Manually verify certification
Build software for users to add certification
Increase profile content quality
Better images on user / Better text on profiles / More portfolio images
Help users build better profiles through support
Offer to invite them in for taking photos and making their profile
Offer to make a profile text for them, whith the information they give on the phone
Increase number of in-app reviews
Contact users who have not left a review for their Pinployee or vise versa
Hire person responsible for this
Add a customer representative.
These might include people who:
Engange with users on a human level.
Hire person to do outreach to users
More off platform reviews
Better support
Increase availability of support widgets
Present it at the right places in the app/webapp
Increase outreach support & make sure every support ticket is answered
Make scripted answers for all questions and concerns of users + formalise process for outreach support
Hire person responsible for human support
Put emphasis on insurance
Add an account manager
Iterate on user feedback
Analyse data
Store qualitative data in a meaningfull way
Gather qualitative data
Contact users & aggregate incoming support request data
Hire person to be responsible
Gather quantitative data
Set up data gathering
Define relevant data to gather
Oprettelse af funktion der gør det muligt at tilbyde tilbud
visualisering af relevant data
Samling af data for at give relevante tilbud
Tilsidesætning af resourcer til dette
Udarbejdelse af strategi for newsletters
Hyring af ansvarlig for newsletters
kan ikke finde ud af hvordan man lukker en aftale teknisk på platformen
kan ikke finde fælles ledig dato og aftalen løber derfor ud i sandet
Synes kontakten er for svær/ubekvemmelig
Er ikke aktiv nok på pinploy sitet og når derfor ikke at acceptere et bud/se de opgaver der udbydees
PP har opgave D,E,F, mens TO har A,B,C
De PP der ikke har mindset til at udvikle kompetencerne
Dem, der er tålmodige og kan vente indtil der kommer en opgave
Dem, der er utålmodige og ønsker en opgave indenfor 1 uge
De PP der har mindset til at uddanne sig(You tube, guidance undervejs, studere instruks
TO har opgave A,B,C, mens PP har D,E, F
De TO, der ikke vil ændre opgavens karakter
De TO, der vil ændre opgavens karakter
De TO, der ikke har opgaver, der kan breaket ned
De TO, som har opgaver, der kan breaket ned, således at resultatet er opgave d, e, f
flere TO accepterer Pinployees bud
kvaliteten er vigtigst
timeløn er vigtigst
flere pinployees vil have TO
dem der vil have job af andre årsager end økonomi
egennyttige(ikke økonomi)
altruisme
dem der vil maksimere indtjeningen
dem med stor værdi af fritimer >150 kr. pr time
ingen minimum totalindtjening, men stor dækningsgrad
minimum totalindtjening >2000 og stor dækningsgrad
dem med lille værdi af fritimer <150 kr. pr time
subakut hul i kalenderen(indenfor 3 dage)
generelt > 3 dage lille værdi af fritimer
akut hul i kalenderen (samme dag)
More human support for new users
Calling & write all new users with tasks and offers or with clear need of support
Hire person to handle support
More in app education
Better scoping of information
implement the information users need in the right format at the right scope
Investigate what information users are missing at every step of the user journey
Educational flow
Build automated educational flow when starting the process first time
Bigger FAQ
Incorporate more commonly asked question in the FAQ
Increase number of offers pr Pinployee
Improve accessibility and notification flow
Build an app
Give kris the resources he needs to finish the app
Interns to support build
Increase number of Pinployees
Directly contact potential Pinployees that fits the profile
Map out "watering holes" for Pinployees
Make campaigns targeting potential Pinployees that match our verticals
Target Technical schools
Share tasks on relevant social forums and medias
Facebook / DBA / other?
Hire person for this
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Not-close to current task > 5 km
Not-equipt(car, tools)
Equipt(car, tools)
Danes
100 km > , >5 km
> 100km
Foreign
SCAN
Not-swedish
Living not on the western coach
Swedish
Living on the western coast
Germans
germans from not-northern part
Germans from northern part
Close to current task < 5 km
<1000 m
no tools
tools
<5km, >1000 m
no car
car
"Recrutting" existing TO (from other platforms) (current distributionsnetwork)
Immigrants or travellers platforms
International platforms
Danish travellers platforms
Danish platforms
physical platforms
Private homes
Common institutions or market places
Online platforms
private platforms
public platforms
Achieving new TO, that is not using other platforms regularly
DIY
People not even considering work
Add a project sponsor
In Copenhagen
Increase Landingpage conversion rate
Samarbejde med Google ads bureau for at løbende teste og ittererer landing pages
Marketing
PR and outreach
Udarbejdelse af strategi for outreach
Hyring af PR outreach ansvarlig
Above the line marketing
Flyer / voutcher omdeling
eksekvering af projekter
Udarbejdelse af strategi for omdeling
Hyring af ansvarlig for projekt
Growth Hacking
Resourcer til fokuseret Growth hacking
Digital marketing
SEO
Teknisk SEO optimering
Tilsidesættelse af resources til forbedring af teknisk SEO
Content creation & linkbuilding
Udarbejdelse af strategi
Hyring af konsulent til sat antal timer
Hyring af praktikant / deltids studie medarbejder som kan oplæres inhouse og af konsulent
Performance marketing
Google ads
Udarbejdelse af strategi med bureau
Hyring af Bureau
forhandling med bureau
Valg af bureau
Decrease conversion cost & Increase spend